Government of Balochistan

Goodbye Paper.
Hello Digital.

e-Daftar replaces paper registers with a simple digital system. Every letter, memo, and file — tracked from arrival to completion.

Citizen Registration Officer Login
9+
User Roles
12+
Modules
4
Hierarchy Levels
24/7
Always Online
What It Does

Everything Your Department Needs,
All in One Place

From the day a letter walks through your door to the day you file it away — e-Daftar handles every step.

Electronic Receipts (Dak)

Digital registration and tracking of every incoming letter. Move from paper registers to a searchable, secure digital inbox.

  • Multi-level marking & forwarding
  • Digital Noting & Flagging system
  • Full file version history

Executive Directives

Direct pipeline for Chief Secretary and Chief Minister orders. Track compliance and action reports in real-time.

  • CS & CM Directive Inbox
  • Instant file initiation from orders
  • Automated compliance reporting

Summaries & Notes

Draft, vet, and route CM Summaries and CS Notes through the official hierarchy for approval.

  • CM Summary drafting & vetting
  • Official Notes for Chief Secretary
  • Inter-departmental vetting flow

Citizen Service Portal

A dedicated window for public transparency. Citizens apply online and track their requests step-by-step.

  • Online application with attachments
  • Live tracking via receipt number
  • Direct officer-citizen discussion

Internal Communication

Built-in real-time chat and instant alerts keep the department connected and responsive.

  • Departmental & 1-on-1 Chat
  • Real-time movement notifications
  • Daily email activity summaries

Task & Audit

Manage departmental tasks and monitor every file's journey with a complete movement history.

  • Task Groups & Subtask management
  • Detailed File Movement History
  • Kanban & Calendar view modes
How It Works

Five Simple Steps.
Nothing Gets Lost.

Every paper follows the same clear path. Everyone knows where things stand.

1

Register

Type it in. The system gives it a unique number, subject, sender info, and stores any attachments.

2

Assign

Send it to the right officer or wing head with your comments and instructions.

3

Forward

Move the file up or down the chain. Every move is saved — who sent it, when, and to whom.

4

Act

The officer adds comments, writes a reply, or creates a dispatch to send back.

5

Store

Finished? The file goes into the archive. Search it anytime by number, date, or keyword.

Who Uses It

The Right Access for Every Person

The system matches your real office setup: Department → Wing → Section → Person. Everyone only sees what they need to.

Super Admin

Runs the whole system — adds users, departments, wings, and job titles.

Department Head

Sees all letters and files in the department. Gets executive orders and citizen requests.

Officer

Creates and forwards files, handles dispatches, and works on executive orders.

PA / PS

Creates entries on behalf of their boss and manages pending items.

Chief Secretary

Sends CS orders to departments. Receives summaries and notes from staff.

Chief Minister

Sends CM orders with top urgency. Reviews summaries from departments.

For Leaders

Built for the Chief Secretary &
Chief Minister

Special screens for the top offices. Issue orders, track replies, and review department summaries — all from one view.

CS Orders

The Chief Secretary sends orders to departments. Departments reply with action reports. Track every step: Waiting → In Progress → Replied → Done.

  • Each department gets its own inbox
  • Action report flow built in
  • Instant alerts for new orders

CM Orders

CM orders are the highest priority. Departments must reply through the same clear path, with built-in urgency tracking.

  • Higher priority than CS orders
  • Clear reply steps
  • Dedicated CM dashboard

CM Summaries

Officers draft summaries for the Chief Minister. Approval goes: Wing Head → Department Head → CS/CM. Every step saved.

  • Draft → Sent → Approved → Dispatched
  • Linked to the original file
  • Full history of who did what

CS Notes

Departments write notes for the Chief Secretary's office. The flow: Draft → Sent → Under Review → Approved or Sent Back.

  • Clear review and approval steps
  • Linked to the source letter
  • Full activity and status log
For Citizens

No More Waiting in Line.
Apply From Home.

A public page where anyone can send a request or complaint, then follow it step by step — right from their phone.

Apply Online

Sign up, fill in your details, attach your documents, and submit — from your computer or mobile phone.

Check Status

Enter your receipt number and see exactly where things are — New, In Progress, or Done.

See Everything

View your full application and any replies — complete transparency, no guessing.

Platform

Safe, Fast, and Works Everywhere

Bank-level security with role-based access, full activity logs, and a mobile app for work on the move.

Security & Access

Secure login with session protection. Each wing only sees its own data. Every click is logged.

Mobile App

Built for Android and iPhone. View files, create entries, get push alerts, chat with staff — anywhere.

Archive & Search

Finished files are stored and searchable. Filter by date, keyword, wing, or status — find anything in seconds.

Dashboards & Reports

Each person gets their own home screen — file counts, pending items, priority list, and wing stats at a glance.

E-Notes & Drafts

Add official comments on any file's history. Create a Draft for Approval and send it up the ladder — no paper needed.

File Flags

Flag any file for follow-up. Set urgency and a due date so important items never get forgotten.

Ready to Go Paperless?

Stop moving paper from desk to desk. Start tracking every file digitally — with full history, clear steps, and zero lost letters.

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